Often, we've seen different onboarding processes for several roles done without proper structures, which affects new hires' efficiency.
Technical writing as a role is a critical aspect of a company which represents the voice of the company in all its routes. Therefore, technical writing hires must be attached to an onboarding buddy to ensure a flexible onboarding process.
In other words, you'll have to invest in your new hires (technical writers) for a certain period to train them effectively by following this role-based onboarding plan listed below.
Why Is Onboarding Critical For Technical Writers?
Consider technical writers as the glue in the frame that holds a company. If the adhesives are damaged, the structure will collapse, which means the company will ultimately lose its focus.
Technical writers are responsible for the following:
• Breaking complex documentation into simpler words.
• Inform customers about a specific (new) product.
• Writing manuals for products.
• Create usability-based information for customers e.t.c
Technical writers speak and communicate with customers' minds to ensure they're convinced of their facts.
Thus, creating a warm, welcoming onboarding experience boosts and motivates their potential ability while they invest more in learning and development for their role clarity.
Below is a checklist for an effective onboarding plan for a technical writing role.
Preboarding
First impressions matter a lot. Before the arrival of the new hires, create an exquisite pre-boarding plan by
• Sending them a welcome package to get them excited about the company.
• Send them a welcoming message so that it initiates them into the company and answers any questions they might be hoping to ask.
On their arrival
Whether it's an onsite or hybrid work model, hires might have been overwhelmed with several pieces of information, which might be intimidating to them.
To avoid this, the onboarding buddy should
• Prepare all necessary onboarding paperwork, such as legal employment papers, onboarding documentation,
role agreement documents, and tax and compensation documents, ready on new hires' arrival.
• Arrange a mini internal party to celebrate new hires, then introduce them to an onboarding buddy to orientate them about the company's operation, mission and vision.
• Communicate with them regularly via slack, email, software, team, or in-person to put them through any complex issues they might encounter in their new role.
• Offer training moments to enhance their knowledge. Then review their progress after a while and,
• Always acknowledge their contributions during the board or team meetings.
After taking new hires through this onboarding process, they'll be fully prepared and ready for their new role.
And, of course, no one would want to waste so many resources without putting them into practice. Follow the process and invest in your (technical writing) new hires to explore an advanced tone that best represents your company.
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